At AHBC, pets are family. We stand for PETS.

Patient Care
Education
Trust and Honesty
Sincerity, Friendliness, and Kindness

Patient Care
From the moment our patients set paws in our hospital, make them feel welcome with all our love, attention, and compassion. Give our patients the best care, treatment, and life possible using the best medicine and technology available. Put the patient’s needs above all else.

Education
Provide consistent, plentiful, and updated education to team members so they can thoroughly educate and clearly answer questions for pet parents. Each visit is an opportunity for an educational experience. Only with proper education can the pet parent make the best decisions to ensure the longest and best life for the pet.

Trust and Honesty
Be completely honest in a tactful, compassionate, non-judgmental way with team members and pet parents, even in difficult situations. Inspire trust by being loyal, responsible, and dependable–and doing the best job in everything we do, always.

Sincerity, Friendliness, and Kindness
Provide a warm, welcoming atmosphere for patients, pet parents, and team members. Show each person and animal they deserve our attention and respect. Encourage sympathy, empathy, and open communication. Greet each pet parent and patient by name. Praise pet parents and team members for jobs well done. Thank pet parents and team members for their business and support.

Learn more about who we are and what we do.