Ask us anything! We’re always here for you and your fur family. Our pets and pet parents are part of the AHBC family for life. To talk to a team member, call (919) 544-2226.
Why choose AHBC?
At AHBC, pets are family. We are your pet’s family doctor.
We are committed to excellence in everything we do. Patient care and education are part of our Core Values. Here you will always be an integral part of your pet’s unique treatment plan.
We practice the best medicine. We are accredited by the American Animal Hospital Association, an honor earned by only about 15 percent of veterinary hospitals in the country. Our AAHA accreditation means we hold ourselves to the highest standards of care and service.
What do I need to do before my fur baby’s first visit?
Thank you for choosing AHBC! We know you have a choice, and we appreciate the chance to be part of your pet’s health care.
When we confirm your appointment, please give our Client Relations Specialist the name of your previous vet so we can call to have your pet’s vaccination and medical history emailed or faxed to us. That way a vet nurse can review these records prior to your visit and start considering how to take the best care of your fur baby.
Can I just bring records with me to the first visit?
Yes. But sometimes the hard-copy version is incomplete. We ask to call your previous vet because they have your pet’s comprehensive records, which includes all physical exam findings and lab work results. The more we know, the better medicine we can offer. We will always refer to you as a “mutual client.”
What can I expect at my first visit?
Your first visit at AHBC will last about an hour. We will take the time to get to know you and your pet. Your pet is special and deserves the very best.
We want to make sure your pet is happy and healthy—and off on the right paw. Access our new client coupon!
Many pet parents ask us: Is it really necessary? We believe in practicing the best medicine.
Do you accept walk-ins?
We do. We recommend you make an appointment but are happy to fit you into our busy schedule. In order to work in an unscheduled appointment—and still best attend to all our patients and pet parents—we charge a small work-in fee of $12. Walk-ins may experience a bit of a wait, which we will do our best to minimize. There are toys in our kid’s play area and magazines, snacks, coffee, soda, and water in the lobby!
What forms of payment do you accept?
We accept cash, major credit/debit cards, and checks with a valid driver’s license number and correct address. We also accept Care Credit, a credit card that helps pet parents afford medical care by paying their bill in installments. Care Credit offers no interest for 12 months for charges over $200, although few first visits reach that amount. We want you to be able to afford high-quality vet care.
Should I get pet insurance?
Pet insurance is a great way to avoid large medical bills, especially in the event of unforeseen and emergency situations. Since no pet insurance plan covers pre-existing conditions, it is vital to sign up for pet insurance when your pet is healthy! Insuring your pet at a young age helps guarantee the majority of any future illnesses or injuries will be covered.
How does pet insurance work?
We provide a simple insurance form, which you fill out and we submit. Your pet is enrolled on that day, although you do pay for that visit at the time of service. Then the insurance company reimburses you in a matter of days or weeks.